Contact Information

Effective date: 27 September 2026

Codified Commerce, a partnership firm operated by Ramesh Babu J and Suganthi S, with its registered office at 51/1, P&T Nagar, IT SEZ Corridor, Saravanampatti, Coimbatore – 641035, Tamil Nadu, India.

Codified Algorithmic Thinking™ (CAT AI) is a done-for-you AI system for Shopify Automations managed by Codified Commerce experts. The customer purchases an Automation, states the business goal and provides approved access; no customer-facing AI dashboard or self-built automation is required. Machine Experience checks what is in place, Moving Target identifies what needs attention, and Next Product Move directs the next action. CAT AI runs approved work with expert oversight where needed, and closes the cycle when the approved action is complete. Work may include Shopify store preparation, growth intelligence and ChatGPT Advertising, subject to the agreed scope and platform eligibility.

One Automation covers one approved outcome and its documented requirements, boundaries, dependencies, exclusions and acceptance criteria; it does not provide unlimited tasks or guaranteed commercial results. The standard price is ₹10,000 per Automation, paid in full before work starts; the actual price, taxes and renewal frequency shown on the product page and at checkout govern the purchase. Monthly or weekly subscriptions are available when displayed at checkout. Advertising media spend and third-party charges are separate by default unless an approved written scope expressly includes them and specifies the allocation. Conversion rate optimization is included where relevant to the approved scope, not as an unlimited separate deliverable.

Primary support

Email: support@codifiedcommerce.com · Phone/WhatsApp: +91 97901 34586

Support is the primary channel for Shopify customer support, CAT AI and ChatGPT Advertising enquiries, scoping, order assistance, project communication, privacy requests and complaints. Shopify Inbox or another AI-assisted interface may collect and organize an enquiry, but consequential scope, commercial and delivery decisions are reviewed by a human.

Business hours

Monday–Friday: 9:00 a.m.–6:00 p.m. IST; Saturday: 10:00 a.m.–2:00 p.m. IST. Closed Sundays and applicable public holidays. Messages received outside these hours are addressed during the next working period.

Project communication

Include the order number, store domain and a concise description of the request. Do not send passwords, API secrets, payment-card data or unnecessary personal data through ordinary chat or email. Secure access must be provided using Shopify collaborator access, approved app authorization or another agreed method.

Escalation

If an issue remains unresolved, reply to the same support thread with “Escalation” and the relevant order or project reference. Complaints concerning privacy may be marked “Privacy request”.