Codified Commerce — Shipping & Delivery Policy

Effective date: 17 July 2026

1. Nature of delivery

Codified Commerce provides digital products, Shopify professional services, Workflow Automations, applications, integrations and subscription-based execution support.

No physical goods are shipped.

All deliverables are provided digitally through one or more of the following:

• direct implementation in the client’s Shopify store;
• Shopify collaborator access;
• application installation;
• email;
• secure file transfer;
• Shopify admin configuration;
• written completion notification;
• documentation, where expressly included;
• and scheduled online walkthroughs, where applicable.

References to “shipping” in this policy mean the digital delivery of Codified Commerce products and services.

2. Service categories

Codified Commerce delivers Shopify services across three principal categories.

2.1 Shopify Setup Support

Shopify Setup Support may include:

• Shopify store creation;
• product and collection development;
• navigation;
• theme selection and configuration;
• storefront development;
• payment and checkout settings;
• application installation;
• domain and DNS assistance;
• launch preparation;
• search-engine setup;
• and other store-establishment activities.

Current service information is published at:

codifiedcommerce.com/pages/shopify-store-setup

2.2 Shopify Enterprise Support

Shopify Enterprise Support may include:

• custom Shopify applications;
• middleware;
• ERP, CRM and WMS systems;
• B2B functionality;
• APIs;
• system integrations;
• automation;
• data architecture;
• internal commerce software;
• and other enterprise requirements.

Current service information is published at:

codifiedcommerce.com/pages/shopify-enterprise-support

Enterprise work may require multiple Workflow Automations or a separately accepted enterprise engagement.

2.3 Shopify Growth Support

Shopify Growth Support is a long-term, sequential and compounding post-launch service.

It may include:

• Store Optimisation;
• SEO;
• Answer Engine Optimisation;
• Generative Engine Optimisation;
• content;
• indexing;
• Product Market Fit;
• positioning;
• Conversion Rate Optimisation;
• Growth Marketing;
• customer retention;
• analytics;
• applications;
• and automation.

Current service information is published at:

codifiedcommerce.com/pages/shopify-growth-support

3. Workflow Automation delivery model

Codified Commerce delivers standard professional services through an all-in-one Workflow Automation model.

The standard fee is ordinarily ₹10,000 per Workflow Automation, unless a different price is displayed on the relevant product page or agreed in writing.

A Workflow Automation is not a single minor administrative action. It is a structured unit of professional execution intended to achieve a defined Shopify outcome or advance the store to the next appropriate stage.

One Workflow Automation may include any combination of:

• analysis;
• research;
• planning;
• prioritisation;
• content production;
• development;
• theme work;
• application configuration;
• custom application work;
• Shopify administration;
• automation;
• testing;
• quality assurance;
• deployment;
• indexing;
• and verification.

These components are not separately purchased or separately delivered merely because they can be identified individually.

4. No physical shipment or shipping charge

Codified Commerce does not charge conventional shipping or handling fees because all products and services are delivered digitally.

Any amount shown at checkout relates to:

• professional services;
• digital products;
• taxes;
• subscriptions;
• applications;
• or approved third-party charges.

It does not represent courier or transportation charges.

5. Order and engagement confirmation

A purchase or subscription is considered confirmed when:

• payment is successfully received;
• the order is accepted by Codified Commerce;
• and any required onboarding information is provided.

Codified Commerce may request:

• Shopify collaborator access;
• store URL;
• brand information;
• product information;
• third-party credentials;
• domain or DNS access;
• technical requirements;
• business objectives;
• or other information necessary for execution.

Delivery timelines do not begin until the minimum information and access reasonably required for the workflow have been received.

6. No Request for Quote or separate Scope of Work

Codified Commerce operates through a prepaid, productized-service model.

For standard purchases, Codified Commerce does not ordinarily provide:

• a Request for Quote;
• customised quotation;
• hourly estimate;
• separate proposal;
• or separate Scope of Work for each workflow or billing cycle.

The applicable:

• product page;
• service page;
• plan description;
• pricing;
• FAQs;
• Terms of Service;
• Subscription Policy;
• Refund Policy;
• and this Shipping & Delivery Policy

collectively define the engagement.

A separate Scope of Work may be issued only where Codified Commerce expressly accepts a custom enterprise project outside the standard productized-service model.

7. Estimated delivery timelines

Delivery timelines vary according to:

• workflow complexity;
• store condition;
• catalogue size;
• client responsiveness;
• third-party approval requirements;
• Shopify platform limitations;
• application dependencies;
• and technical risk.

Unless expressly agreed otherwise in writing, all timelines are estimates rather than guaranteed completion dates.

7.1 Shopify Setup Support

A full Shopify store setup commonly requires approximately two to four weeks after:

• payment;
• onboarding;
• collaborator access;
• brand assets;
• product information;
• and required approvals

have been received.

A smaller Setup Support Workflow Automation may be completed sooner depending on the purchased outcome.

7.2 Shopify Enterprise Support

Enterprise workflows may require several weeks or multiple Workflow Automation cycles.

Delivery depends on:

• integration complexity;
• API access;
• external platform approvals;
• data availability;
• testing requirements;
• and client-side technical dependencies.

A delivery schedule may be communicated for an accepted enterprise engagement.

7.3 Shopify Growth Support

Shopify Growth Support is delivered according to the purchased subscription cadence.

For example:

• a weekly subscription may provide one Workflow Automation during each seven-day billing cycle;
• a monthly subscription may provide one Workflow Automation during each monthly billing cycle.

Growth Support is not an instant-results service. Individual workflows may create technical, discovery, content, positioning or Product Market Fit foundations that support later workflows.

8. Workflow commencement

A Workflow Automation is considered commenced when Codified Commerce begins any substantive activity related to the workflow, including:

• analysis;
• research;
• planning;
• workflow selection;
• resource reservation;
• content preparation;
• development;
• configuration;
• application setup;
• technical implementation;
• testing;
• or deployment.

A separate written task approval is not required after every subscription renewal unless Codified Commerce determines that material clarification is necessary.

9. Professional discretion and resource allocation

Codified Commerce retains full professional discretion over how each Workflow Automation is executed.

This includes discretion over the allocation and use of:

• expert time;
• development capacity;
• AI-compute resources;
• software;
• applications;
• research;
• content production;
• internal tools;
• technical systems;
• testing;
• deployment;
• and supporting third-party resources.

Resource allocation is determined according to:

• the store’s condition;
• the purchased service category;
• project priorities;
• available data;
• technical requirements;
• and the result Codified Commerce reasonably believes will best advance the Shopify project.

The client may not retrospectively divide the Workflow Automation price into:

• individual tasks;
• hourly charges;
• pages;
• applications;
• meetings;
• prompts;
• or internal implementation components.

Codified Commerce is not required to disclose its internal cost allocation, margins, AI usage or resource-consumption records.

10. Third-party applications and services

A workflow may require or benefit from third-party applications, software or services.

Unless expressly stated otherwise:

• third-party subscription fees are not included in the ₹10,000 Workflow Automation fee;
• the client remains responsible for approved recurring third-party charges;
• premium themes, paid applications, advertising spend and external licences are charged separately;
• and third-party products are governed by their own terms and policies.

Codified Commerce may request client approval before activating a paid application or third-party service on the client’s Shopify account.

Free or trial applications may be used where appropriate.

11. Client delivery responsibilities

The client must provide accurate and timely access, information and approvals necessary for delivery.

This may include:

• Shopify collaborator access;
• theme permissions;
• domain and DNS access;
• payment-gateway information;
• brand assets;
• product details;
• product images;
• legal and compliance information;
• third-party credentials;
• API access;
• approval of paid applications;
• and responses to material clarification requests.

The client is responsible for ensuring that all submitted content, claims, images, trademarks and product information are lawful and accurate.

12. Client-caused delays

Delivery may be paused or extended where the client:

• fails to provide access;
• restricts necessary permissions;
• provides incomplete or inaccurate information;
• delays approvals;
• revokes collaborator access;
• fails to approve required third-party charges;
• or does not respond to material clarification requests.

Client-caused delays do not:

• create automatic refund eligibility;
• require Codified Commerce to prioritise the delayed work over later scheduled work;
• or suspend subscription billing unless Codified Commerce confirms otherwise in writing.

Where work or resources have already been committed, the Workflow Automation may still be treated as commenced.

13. Delivery completion

A Workflow Automation or digital service is considered delivered when one or more of the following occurs:

• the work is implemented in the client’s Shopify store;
• an application is installed or deployed;
• the requested configuration is made available;
• the completed output is published;
• credentials or access are provided;
• a completion notification is sent;
• a digital file is delivered;
• or the workflow is made available for client verification.

Delivery does not require the client to understand or approve Codified Commerce’s internal methodology.

14. Completion notification

Codified Commerce may notify the client of delivery through:

• email;
• WhatsApp;
• Shopify message;
• project-management communication;
• invoice note;
• or scheduled review call.

The completion notification may identify:

• the delivered outcome;
• the relevant store area;
• the workflow stage;
• and any action reasonably required from the client.

Codified Commerce is not required to provide a detailed activity log, hourly report or internal process breakdown.

15. Completion walkthrough

Where included or considered appropriate, Codified Commerce may provide one scheduled online walkthrough.

The purpose of a walkthrough is limited to:

• showing the completed deliverables;
• locating the implemented work;
• verifying normal functionality;
• identifying the current project stage;
• and addressing specific concerns regarding missing or defective outputs.

A walkthrough is not:

• a training programme;
• a technical workshop;
• a methodology demonstration;
• a prompt-engineering session;
• a knowledge-transfer engagement;
• or an explanation of Codified Algorithmic Thinking™.

16. Information not included in delivery

Unless expressly purchased through a separate consulting, training or enterprise engagement, delivery does not include:

• internal prompts;
• AI workflow disclosure;
• tool-selection rationale;
• internal analytical reasoning;
• proprietary implementation sequences;
• workflow architecture;
• resource-allocation details;
• internal research files;
• reusable process documentation;
• source materials unrelated to the final deliverable;
• or instructions allowing the client or another service provider to reproduce the Codified Commerce execution process.

17. Codified Algorithmic Thinking™

Codified Algorithmic Thinking™ is the proprietary commerce execution and growth framework developed by Codified Commerce.

Trademark and copyright applications have been filed and are pending.

The following remain the exclusive intellectual property of Codified Commerce:

• Codified Algorithmic Thinking™;
• algorithms;
• frameworks;
• analytical systems;
• prioritisation methods;
• prompt libraries;
• AI orchestration;
• execution workflows;
• automation logic;
• implementation sequences;
• reusable modules;
• internal documentation;
• and associated know-how.

Delivery of a Shopify output does not transfer ownership of these assets.

18. Acceptance and defect-reporting period

The client should review the delivered workflow promptly.

Any claimed missing or defective deliverable must ordinarily be reported in writing within seven calendar days from the completion notification.

The report should identify the specific:

• Shopify URL;
• product;
• collection;
• page;
• application;
• feature;
• screenshot;
• error message;
• or expected behaviour.

General dissatisfaction or a request for new work is not a defect report.

Where no specific defect is raised during the review period, the workflow may be considered accepted and closed.

19. Defects versus new work

A defect is a delivered function or output that materially fails to correspond with the purchased workflow outcome.

The following are not defects:

• changed preferences;
• a new design direction;
• new pages;
• additional products;
• new applications;
• additional integrations;
• new content;
• expanded scope;
• repeated redesign requests;
• or a request to explain how the work was performed.

New requirements may require another Workflow Automation.

20. Revisions

Revision rights, where applicable, are limited to reasonable corrections within the purchased workflow outcome.

Unless expressly included, revisions do not provide unlimited changes or repeated creative redevelopment.

Codified Commerce may decline revision requests that:

• materially alter the original outcome;
• introduce new functionality;
• affect completed third-party integrations;
• create security or compliance concerns;
• or require substantial rework.

21. Shopify Growth Support delivery expectations

Shopify Growth Support is a continuous, long-term and compounding service.

The broad progression may include:

Store Optimisation → Product Market Fit → Growth Marketing → Compounding Growth

A workflow may deliver value by:

• establishing technical foundations;
• improving search visibility;
• creating structured content;
• improving data quality;
• building indexing readiness;
• identifying Product Market Fit signals;
• strengthening positioning;
• or preparing the store for future CRO and Growth Marketing work.

Not every workflow will produce an immediate and separately measurable increase in sales.

22. No guaranteed results

Codified Commerce does not guarantee:

• sales;
• revenue;
• profitability;
• leads;
• traffic;
• search rankings;
• AI-answer visibility;
• Product Market Fit;
• conversion rates;
• advertising performance;
• or return on investment.

Delivery is complete when the purchased professional workflow has been executed, not when a particular external market result occurs.

23. Subscription delivery

For recurring subscriptions:

• billing occurs in advance;
• one Workflow Automation is delivered according to the selected billing cadence;
• unused calls or consultation time do not carry forward;
• pausing or cancellation applies prospectively;
• and a commenced workflow is not cancelled merely because the subscription is later paused.

The separate Subscription Policy governs:

• renewal;
• cancellation;
• pausing;
• skipping;
• plan changes;
• and subscription refunds.

24. Digital products

Where Codified Commerce sells digital products such as documents, frameworks, playbooks or templates, delivery is considered complete when the file or access link is:

• emailed;
• downloaded;
• made available through a customer account;
• or otherwise digitally provided.

Digital products are licensed according to the applicable product page and intellectual-property terms.

25. Data, backups and access

Clients remain responsible for:

• maintaining appropriate store backups;
• protecting passwords and access credentials;
• retaining copies of client-owned content;
• and monitoring third-party applications installed in their store.

Codified Commerce will take reasonable care when working in the Shopify admin but is not responsible for data loss caused by:

• client action;
• another service provider;
• Shopify;
• third-party applications;
• revoked access;
• account suspension;
• or external technical failure.

26. Force majeure and platform delays

Codified Commerce is not liable for delay or non-performance caused by circumstances beyond its reasonable control, including:

• Shopify outages;
• API restrictions;
• internet disruption;
• cyber incidents;
• third-party service outages;
• regulatory changes;
• platform-policy changes;
• natural disasters;
• power failures;
• labour disruption;
• government action;
• or other force-majeure events.

Codified Commerce may provide a revised delivery estimate where reasonably possible.

27. Suspension of delivery

Codified Commerce may pause delivery where:

• payment is outstanding;
• payment fails;
• access is unavailable;
• the client creates a security risk;
• unlawful or prohibited work is requested;
• the client materially breaches the Terms of Service;
• abusive communication occurs;
• or there is an attempted misuse of Codified Commerce intellectual property.

Suspension caused by the client does not automatically create refund eligibility.

28. Refunds

Refund eligibility is governed by the Codified Commerce Refund Policy and Subscription Policy.

Once a Workflow Automation has commenced, the fee is ordinarily non-refundable.

Refunds are not available solely because:

• expected traffic did not materialise;
• rankings did not improve immediately;
• revenue did not increase;
• the client changed strategy;
• the client did not use the delivered work;
• or the client expected training or knowledge transfer that was not purchased.

29. Relationship with other policies

This Shipping & Delivery Policy must be read together with:

• the Terms of Service;
• Subscription Policy;
• Refund Policy;
• Privacy Policy;
• Legal Notice;
• applicable product page;
• applicable service page;
• and checkout terms.

Where a product-specific term expressly differs from this general policy, the product-specific term applies to that purchase.

30. Policy updates

Codified Commerce may update this policy for future purchases and subscription renewals.

The version in force on the purchase date governs that purchase unless:

• the parties expressly agree otherwise in writing;
• the change is required by law;
• or a revised version applies from a future subscription renewal.

31. Contact

For delivery-related queries, contact:

Codified Commerce
Email: support@codifiedcommerce.com
Website: codifiedcommerce.com
Phone/WhatsApp: +91 97901 34586

For a claimed missing or defective deliverable, include:

• client name;
• order or subscription reference;
• Shopify store URL;
• affected Shopify resource;
• screenshot or error message;
• and a concise description of the issue.