Shipping and Service Delivery Policy

Effective date: 27 September 2026

No physical shipping

Codified Commerce ordinarily sells customized digital services and does not ship physical goods. A shipping address collected by Shopify may be used for billing, tax, identity or platform requirements and does not imply physical delivery.

Codified Algorithmic Thinking™ (CAT AI) is a done-for-you AI system for Shopify Automations managed by Codified Commerce experts. The customer purchases an Automation, states the business goal and provides approved access; no customer-facing AI dashboard or self-built automation is required. Machine Experience checks what is in place, Moving Target identifies what needs attention, and Next Product Move directs the next action. CAT AI runs approved work with expert oversight where needed, and closes the cycle when the approved action is complete. Work may include Shopify store preparation, growth intelligence and ChatGPT Advertising, subject to the agreed scope and platform eligibility.

One Automation covers one approved outcome and its documented requirements, boundaries, dependencies, exclusions and acceptance criteria; it does not provide unlimited tasks or guaranteed commercial results. The standard price is ₹10,000 per Automation, paid in full before work starts; the actual price, taxes and renewal frequency shown on the product page and at checkout govern the purchase. Monthly or weekly subscriptions are available when displayed at checkout. Advertising media spend and third-party charges are separate by default unless an approved written scope expressly includes them and specifies the allocation. Conversion rate optimization is included where relevant to the approved scope, not as an unlimited separate deliverable.

Scope confirmation

The binding scope may be recorded in the product selection, checkout, order, support conversation, email, project record or other approved written communication. A separate formal statement of work is not required unless expressly agreed. Client-requested additions or changed acceptance criteria require written approval and may require another Automation.

Onboarding and dependencies

Delivery begins after full payment, adequate requirements and necessary approved access are received. The customer shares the business goal through Support or the website chat; CAT AI and Codified Commerce experts use that intake to confirm the approved scope. The client must provide accurate content, approvals, collaborator access, platform accounts and timely decisions. Estimated dates move when dependencies, access or approvals are delayed.

Delivery method

Outputs may be delivered through the Shopify store or admin, theme or app configuration, connected platforms, email, support threads, cloud repositories, reports, project records, demonstrations or another agreed digital channel.

Timelines

Any timeline is an estimate unless expressly stated as a binding written commitment. Complexity, review cycles, third-party approvals, platform incidents, security checks and client dependencies can affect delivery.

Completion and acceptance

An Automation may be treated as delivered when CAT AI completes the agreed action and the output is deployed, provided for review, handed over, demonstrated or otherwise made available against the approved acceptance criteria. The client should test promptly and report specific defects within seven calendar days. Silence after that period may be treated as operational acceptance, subject to applicable law.

Recurring delivery

Weekly or monthly subscriptions reserve capacity for the relevant paid cycle. Unused capacity does not automatically accumulate or carry forward unless expressly agreed.

Delays outside our control

Codified Commerce is not responsible for delays caused by Shopify or other platforms, app vendors, API limits, outages, review queues, policy decisions, force majeure, missing client inputs or unauthorized third-party changes. We will communicate material known delays and resume when reasonably possible.

Email: support@codifiedcommerce.com · Phone/WhatsApp: +91 97901 34586