CODIFIED COMMERCE — TERMS OF SERVICE

Effective date: 17 July 2026

1. About these Terms

These Terms of Service govern the purchase and use of products and professional services supplied by Codified Commerce through codifiedcommerce.com, Shopify checkout, direct payment links, subscriptions and other approved sales channels.

By purchasing, subscribing to, authorising or continuing an engagement with Codified Commerce, the client confirms that they have read and accepted:

• these Terms of Service;
• the applicable product page;
• the applicable service page;
• the Subscription Policy, where relevant;
• the Refund Policy;
• the Privacy Policy;
• the delivery and support policies;
• and any additional written terms expressly accepted by both parties.

The version in effect on the purchase date governs that purchase unless both parties later agree in writing to different terms.

2. Productized service model

Codified Commerce operates through a prepaid, productized professional-service model.

Codified Commerce does not ordinarily operate through:

• Requests for Quote;
• competitive tendering;
• hourly estimates;
• customised quotations;
• separate monthly proposals;
• or a new Scope of Work for every workflow.

For standard productized services, the applicable product page, service page, pricing, FAQs, checkout information and published policies collectively define the engagement.

A separate quotation, proposal or Scope of Work may be issued only when Codified Commerce expressly accepts an enterprise or exceptional custom engagement outside its published productized-service model.

3. Core service categories

Codified Commerce provides professional Shopify services across three principal categories.

3.1 Shopify Setup Support

Shopify Setup Support may include store architecture, product and collection development, navigation, theme configuration, storefront development, application installation, launch preparation, search-engine configuration and related setup activities.

Current service information is published at:

codifiedcommerce.com/pages/shopify-store-setup

3.2 Shopify Enterprise Support

Shopify Enterprise Support may include custom applications, middleware, ERP, CRM, WMS, B2B systems, integrations, automation, data architecture and other enterprise Shopify requirements.

Current service information is published at:

codifiedcommerce.com/pages/shopify-enterprise-support

Some enterprise requirements may require multiple Workflow Automations or a separately agreed enterprise engagement.

3.3 Shopify Growth Support

Shopify Growth Support is a post-launch, long-term and compounding Shopify growth service.

It may include Store Optimisation, SEO, AEO, GEO, CRO, Product Market Fit, positioning, content, analytics, customer segmentation, acquisition, retention, automation and Growth Marketing.

Current service information is published at:

codifiedcommerce.com/pages/shopify-growth-support

4. All-in-one Workflow Automation pricing

Codified Commerce’s standard professional-service unit is one Workflow Automation, ordinarily priced at ₹10,000 per Workflow Automation, unless a different amount is displayed on the applicable product page or expressly agreed in writing.

The ₹10,000 fee is an all-in-one professional execution price.

It is not:

• an hourly fee;
• a per-page price;
• a per-application price;
• a per-meeting price;
• a consulting-hour package;
• or a group of smaller tasks that may be retrospectively divided and valued separately.

The fee covers the professional execution capacity required to produce the workflow outcome.

5. Meaning of a Workflow Automation

A Workflow Automation is a structured unit of Shopify execution intended to achieve a defined project outcome or advance the store to the next appropriate stage.

Depending on the project, one workflow may contain any combination of:

• analysis;
• research;
• planning;
• prioritisation;
• development;
• content production;
• configuration;
• Shopify administration;
• theme work;
• application configuration;
• custom application work;
• automation;
• testing;
• quality assurance;
• deployment;
• indexing;
• monitoring;
• expert review;
• AI-assisted execution;
• and supporting technical work.

These components are not separate purchased services merely because they can be identified individually.

The purchased deliverable is the workflow outcome as a whole.

6. No separate Scope of Work for standard purchases

A customised Scope of Work is not normally issued before or after the purchase of a standard Codified Commerce productized service.

The client is responsible for reviewing the applicable product and service information before purchasing.

The absence of a customised Scope of Work does not mean the service is undefined. The standardized service scope is established by:

• the selected product;
• the relevant service category;
• the applicable product and service pages;
• published pricing;
• these Terms;
• the FAQs;
• and the policies accepted at checkout.

Informal conversations, telephone discussions and messages do not amend the standardized service terms unless Codified Commerce expressly confirms the amendment in writing.

7. Workflow selection and execution priority

Codified Commerce may consider client objectives and project information when determining an appropriate workflow.

However, workflow sequencing, technical implementation and resource allocation remain professional execution decisions of Codified Commerce.

For Shopify Growth Support, the client is not purchasing a predetermined list of disconnected monthly activities. Each workflow may be selected using the store’s current condition, available data, commercial stage, technical requirements and earlier workflow results.

A later workflow may therefore differ from an activity discussed before the commencement of the engagement where Codified Commerce reasonably determines that another workflow is more appropriate for the project.

8. Professional discretion and resource allocation

Codified Commerce retains full professional discretion over the use and allocation of resources within each purchased Workflow Automation.

This includes discretion over:

• expert time;
• development capacity;
• research;
• software;
• AI-compute usage;
• applications;
• internal systems;
• third-party services;
• content resources;
• implementation methods;
• testing;
• quality assurance;
• sequencing;
• and deployment capacity.

Resource allocation is determined according to what Codified Commerce reasonably considers appropriate for the Shopify project and the purchased service category.

The client is not entitled to direct or retrospectively divide the workflow price among individual internal resources, activities, tools, prompts, applications or working hours.

Codified Commerce is not required to account for its internal cost allocation or profit margin.

9. Third-party applications and expenses

Codified Commerce may use or recommend Shopify applications, software, AI tools and third-party services when appropriate.

Unless expressly stated otherwise:

• third-party subscription fees are not included in the Workflow Automation fee;
• the client is responsible for reviewing and approving recurring third-party charges;
• third-party services remain governed by their own terms;
• and Codified Commerce is not responsible for changes, outages, limitations or discontinuation of third-party products.

Where a third-party paid application is necessary, Codified Commerce may request client approval before activating a charge on the client’s Shopify account.

10. Nature of deliverables

Codified Commerce is engaged to execute professional Shopify work.

The engagement is not automatically a:

• training programme;
• certification programme;
• consulting workshop;
• technical apprenticeship;
• documentation engagement;
• or knowledge-transfer engagement.

Unless expressly purchased separately, deliverables do not include instructions enabling the client or another service provider to reproduce Codified Commerce’s service.

11. Completion verification

Where appropriate, Codified Commerce may provide a written completion notification or one scheduled walkthrough to verify the delivered output.

A completion walkthrough may include:

• showing completed deliverables;
• locating implemented work;
• verifying that the relevant functionality is present;
• demonstrating normal user-facing operation;
• and identifying the current workflow stage.

A completion walkthrough does not include:

• implementation training;
• prompt disclosure;
• internal analytical reasoning;
• proprietary process documentation;
• tool-selection methodology;
• reusable implementation instructions;
• source materials unrelated to the final deliverable;
• or disclosure of Codified Algorithmic Thinking™.

Additional meetings, demonstrations, strategy sessions, training or documentation may require a separate paid engagement.

12. Verification versus knowledge transfer

The client may raise a specific concern regarding a missing or defective deliverable.

Such concerns must identify the relevant:

• URL;
• Shopify resource;
• function;
• screenshot;
• error;
• or expected behaviour.

Codified Commerce may inspect and correct a confirmed defect within the applicable support period.

A request for verification does not create a right to:

• inspect internal prompts;
• review internal working files;
• demand detailed process explanations;
• obtain internal research;
• access proprietary decision models;
• or receive training on how to reproduce the implementation.

13. Codified Algorithmic Thinking™

Codified Algorithmic Thinking™ is a proprietary commerce execution and growth framework developed by Codified Commerce.

Trademark and copyright applications relating to Codified Algorithmic Thinking™ have been filed and are pending.

Codified Commerce retains all rights in:

• Codified Algorithmic Thinking™;
• frameworks;
• workflow architecture;
• algorithms;
• analytical models;
• prompt libraries;
• AI orchestration;
• automation logic;
• prioritisation systems;
• internal documentation;
• reusable modules;
• implementation sequences;
• research methods;
• and associated know-how.

No purchase transfers ownership of these assets to the client.

14. Intellectual-property licence

Upon full payment, the client may use the completed client-specific Shopify deliverable for the Shopify store for which it was purchased.

Client-specific store content and data supplied by the client remain the client’s property.

Codified Commerce retains ownership of all pre-existing, reusable and underlying intellectual property.

The client must not:

• reproduce or resell the methodology;
• distribute proprietary materials;
• reverse-engineer internal workflows;
• sublicense Codified Commerce systems;
• extract prompts or process architecture;
• or represent Codified Commerce intellectual property as their own.

Any broader intellectual-property transfer must be expressly agreed in writing and may require separate pricing.

15. Client responsibilities

The client must provide, where applicable:

• valid Shopify collaborator or staff access;
• accurate business and product information;
• timely approvals;
• brand assets;
• product content;
• domain or DNS access;
• third-party credentials;
• legally compliant claims and materials;
• and reasonable cooperation necessary for execution.

The client is responsible for maintaining backups and protecting administrator credentials.

Codified Commerce is not responsible for delays caused by incomplete information, restricted permissions, revoked access, non-response, inaccurate instructions or third-party account limitations.

16. Communication and meetings

Primary communication channels may include email, WhatsApp and scheduled Google Meet calls.

Unless the applicable plan expressly states otherwise:

• continuous live support is not included;
• on-demand calls are not included;
• daily progress reporting is not included;
• and repeated demonstrations are not included.

One scheduled review or consultation call may be provided per billing cycle where included in the purchased plan.

17. Delivery timelines

Delivery timelines depend on workflow complexity, client responsiveness, Shopify limitations and third-party dependencies.

Any timeline is an estimate unless expressly described as a binding deadline in writing.

A workflow may require more than one billing cycle where:

• client input is delayed;
• third-party approval is required;
• Shopify limitations intervene;
• a technical dependency is unavailable;
• or the workflow is materially more complex than initially apparent.

18. Acceptance and defect reporting

A deliverable is considered delivered when Codified Commerce:

• implements it in the client’s Shopify store;
• sends written completion confirmation;
• provides access to it;
• or makes it available for review.

The client must report a specific missing or defective deliverable within seven calendar days of completion notification unless another period is stated on the applicable service page.

Requests for new work, preference changes or additional functionality are not defects.

19. Revisions and changes

Revisions are limited to correcting a delivered output that does not materially correspond with the purchased workflow outcome.

Unless expressly included, revisions do not cover:

• a changed business decision;
• a new creative direction;
• new functionality;
• additional pages;
• new products;
• new integrations;
• repeated redesign;
• or work outside the completed workflow.

Additional work may require another Workflow Automation.

20. Shopify Growth Support is a long-term service

Shopify Growth Support is structured as a sequential and compounding growth system.

The broad progression may include:

Store Optimisation → Product Market Fit → Growth Marketing → Compounding Growth

Individual workflows may establish foundations for later workflows.

The client acknowledges that:

• not every workflow produces immediate revenue;
• technical and content work may create cumulative value;
• Product Market Fit may need to be established before scaling;
• search engines and answer engines control their own indexing and ranking;
• and long-term growth cannot be assessed solely from the result of one workflow.

21. No guaranteed business outcomes

Codified Commerce does not guarantee:

• revenue;
• profitability;
• traffic;
• search-engine rankings;
• AI-answer visibility;
• conversion rates;
• leads;
• sales;
• Product Market Fit;
• advertising performance;
• regulatory approval;
• or return on investment.

Codified Commerce commits to professional execution of the purchased workflow, not to outcomes controlled by customers, markets, competitors, platforms, algorithms or third parties.

22. Pricing and payment

Payment is due in full before execution unless another payment arrangement is expressly accepted in writing.

Prices are those displayed at checkout or on the applicable product page at the time of purchase.

Taxes are applied as displayed on the invoice or checkout.

The client may not withhold payment because a long-term commercial outcome has not yet materialised.

23. Refunds

Refund eligibility is governed by the Refund Policy in effect at the time of purchase.

Once analysis, planning, resource reservation, development, configuration, content production or other workflow execution has commenced, the applicable workflow fee is ordinarily non-refundable.

Dissatisfaction with traffic, rankings, revenue or other unguaranteed business outcomes does not create refund eligibility.

24. Suspension and termination

Codified Commerce may pause or terminate an engagement where the client:

• fails to make payment;
• withholds required access;
• repeatedly obstructs execution;
• requests unlawful activity;
• engages in abusive or threatening communication;
• attempts to extract proprietary information;
• infringes Codified Commerce intellectual property;
• or materially breaches these Terms.

Termination does not create a refund right for work already commenced, delivered or resources already committed.

25. Third-party platforms

Codified Commerce operates through Shopify and may interact with external platforms.

Codified Commerce is not liable for:

• Shopify outages;
• API changes;
• theme or application incompatibilities;
• search-engine decisions;
• advertising-platform decisions;
• third-party suspension;
• payment-gateway failures;
• external data loss;
• or changes to third-party pricing and policies.

26. Limitation of liability

To the maximum extent permitted by law, Codified Commerce’s total liability arising from a purchased workflow is limited to the amount paid for the specific workflow giving rise to the claim.

Codified Commerce is not liable for indirect, consequential, special or incidental losses, including loss of:

• profit;
• revenue;
• opportunity;
• reputation;
• goodwill;
• data;
• or anticipated savings.

Nothing in these Terms excludes a liability that cannot legally be excluded.

27. Independent Shopify Partner

Codified Commerce is an independent Shopify Partner and professional service provider.

Codified Commerce is not an employee, subsidiary, agent or representative of Shopify Inc.

Shopify and its associated trademarks, products and services remain the property of Shopify Inc.

28. Governing law and jurisdiction

These Terms are governed by the laws of India.

Subject to any mandatory legal requirement, disputes shall be subject to the jurisdiction of the competent courts specified in Codified Commerce’s Legal Notice.

Before commencing formal proceedings, the parties should first attempt good-faith written resolution.

29. Policy updates

Codified Commerce may update these Terms for future purchases and billing cycles.

A material change affecting an active subscription will be communicated through an appropriate channel.

Updated Terms do not retrospectively alter a completed purchase unless:

• required by law;
• expressly accepted by both parties;
• or stated to apply from a future renewal date.

30. Contact

Codified Commerce
Email: support@codifiedcommerce.com
Website: codifiedcommerce.com
Phone/WhatsApp: +91 97901 34586