Shopify Agentic Sales

Shopify Agentic Sales helps merchants implement and improve AI-assisted buying journeys. Codified Commerce focuses on AI Agent Setup, AI Agent Training and AI Agent Support so eligible agents can give useful, accurate guidance to shoppers and know when to involve a human.

Three connected stages of AI agent delivery

1. AI Agent Setup

Evaluate the store's product catalogue, policies, support material and permitted tools. Define the agent's job, trustworthy information sources, response boundaries, actions and human handoff. Prepare the selected agent or sales-support interface for the merchant's use case.

2. AI Agent Training

Improve the agent's instructions and knowledge using verified product facts, FAQs, customer questions, comparisons, shipping conditions and policy information. Test realistic shopping questions, uncertainty handling, product recommendations and escalation before relying on the agent.

3. AI Agent Support

Review authorised, appropriately handled conversations and available feedback. Correct gaps, refresh guidance when products or policies change, and recommend the next bounded improvement. Ongoing support is delivered through separately purchased Automations when needed.

What kinds of agents can a Shopify store use?

Product discovery and recommendation: help shoppers find suitable products using stated needs and verified attributes.
Buying assistance and conversion: clarify compatibility, comparisons, availability and purchase questions without inventing product claims.
Customer service and order help: provide permitted policy and order guidance, using authentication and human escalation for sensitive requests.

These are examples of potential agents or agent functions, not a promise of three agents in one purchase. The appropriate implementation depends on business needs, platform access, technical feasibility and CAT AI execution guardrails.

Why Agentic Sales connects to ASO

Shopify Agentic Advertising helps bring relevant demand to the store. Sales agents help customers understand products and decide. Shopify Agentic Operations makes the inventory, delivery and fulfilment facts behind those answers more reliable. Customer questions also help identify product-content and conversion improvements.

First purchase CAT AI Support. Then CAT AI applies the frameworks.

One product. One bounded Automation.

CAT AI Support costs ₹10,000 per Automation, as a one-time purchase. It is one expert-managed execution cycle, not a subscription, hourly package, or unlimited campaign, agent or store-management commitment. After purchase and the required access, CAT AI assesses the request and decides the next feasible action. Work stops at the applicable token/execution-loop and up-to-four-hour execution guardrails. Our experts review the result and explain what was completed and what may need another Automation.

Purchase CAT AI Support — ₹10,000 · Talk to CAT AI Support

How the purchased Automation is executed

After purchase and authorised access: CAT AI selects and validates the next feasible merchant-specific work using four interconnected frameworks: Machine Experience (MX) to understand the commerce environment, Moving Target (MT) to interpret change, Next Product Move (NPM) to select the next feasible action, and Contextual Conversions (CC) to connect decisions to outcomes. Expert Judgment governs execution and review.

Frequently asked questions

Can I purchase only AI Agent Training or AI Agent Support?

Yes. Tell CAT AI the required outcome; the purchased Automation is scoped through the post-purchase assessment, subject to access and guardrails.

Is the agent always autonomous?

No. Some tasks need human approval, restricted access or a human handoff. CAT AI aims for reliable, governed assistance rather than uncontrolled automation.

Will one Automation include continuous support?

No. Each purchase covers one bounded expert-managed execution cycle. Further training or support can be purchased as needed.

Purchase CAT AI Support — ₹10,000 per Automation

CAT AI Support