Faster answers
Respond from approved product and policy information.
SHOPIFY AI SALES SUPPORT · DONE FOR YOU
Codified Commerce implements approved AI-assisted customer guidance, product selection and support pathways while preserving human judgment and escalation.
Founder-led · AI-assisted · Human-reviewed · Documented handover
DIRECT ANSWER
Assisted selling connects accurate products, customer questions, policies and escalation rules. The objective is a clearer buying journey with accountable human support when context or judgment is required.
BUSINESS OUTCOMES
The implementation supports customer decisions; it does not guarantee conversion or revenue.
Respond from approved product and policy information.
Help customers compare relevant options.
Gather the facts a human needs.
Hand off with a concise conversation summary.
CONTROLLED SCOPE
Customer data access, permissions and privacy requirements are respected within the approved architecture.
Approved products, policies and common questions.
Intents, boundaries and response guidance.
Approved comparison and recommendation logic.
Human handoff triggers and routing.
Practice scenarios and exception review.
Ownership, limitations and improvement notes.
CODIFIED ALGORITHMIC THINKING™
Codified Algorithmic Thinking™ turns business context into a controlled scope, approved execution, validation evidence and documented handover.
AI + HUMAN AUTHORITY
EVIDENCE AND LIMITS
We test approved scenarios, boundaries and handoff behavior. AI can make mistakes; human review and clear escalation remain essential.
ONE SYSTEM · CONNECTED PILLARS
These pages are not separate offers competing for attention. Each explains one capability within Shopify Agentic Commerce.
FREQUENTLY ASKED QUESTIONS
Practical answers about what Codified Commerce does, what you approve and what the engagement produces.
It is broader: knowledge, conversation boundaries, selection support, escalation, testing and handover are scoped together.
No. The design preserves human escalation where judgment or direct support is needed.
Eligible Shopify Inbox capabilities can be configured as part of the approved solution.
No. We improve assistance and evaluate evidence; customer decisions remain variable.
Access and use must follow approved permissions, platform capabilities and applicable privacy requirements.
Codified Commerce implements and tests the approved scope with merchant review and ownership.
START WITH A CLEAR OBJECTIVE
Use the floating Support button for AI-assisted intake. Request a human when the objective needs scoping, judgment or implementation.